Consumer Complaint Detail

DODGE / STRATUS / 1998

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036094 Incident Date: Aug, 25 2005
Consumer's City: CLIFTON SPRINGS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1B3EJ46XXWN Date added to File: May, 23 2021
Date Complaint Received: Sep, 28 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated cruise control would not go off. this happened on 8-26-05. she had the cruise control was set at 60 mph, but instead it kept climbing higher. the consumer did not have any problems with the cruise control prior to this occurrence. the service dealer had to cut the wires to get the cruise control to go off. the brakes were ruined because she had to ride the brakes for so long. the service repair shop said the module to the cruise control was bad. he disconnected the cruise control. he told her to call the nhtsa and report this because he had never seen anything like it. the consumer did not have the money to have the module replaced. the consumer felt that she should be reimbursed for the cost incurred. *ak the consumer she is experiencing back pain from being jerked around in the vehicle. *jb