Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036102 Incident Date: Jul, 02 2005
Consumer's City: WAYNE Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This replaces file #10134158 while traveling approximately 25 mph the car suddenly swerved to the right and the passenger front wheel fell off. shearing at the cast iron knuckle behind the wheel. there are no scuff marks of any kind on the tire indicating that it was a part failure as opposed to impact with the curb. ford was contacted. after a meeting with the zone representative i was told it had to clear litigation prevention before engineers could look at it after 4 weeks i was told ford has no interest in checking it out and blamed the driver not the vehicle. i am concerned we are dealing with a safety defect. litigation over rode the safety engineers as far as inspecting the damaged parts. *jb