Consumer Complaint Detail

TOYOTA / CAMRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036104 Incident Date: Aug, 22 2005
Consumer's City: VALLEY CITY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: CAMRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:floor shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BE32K43U Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 28 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 03 camry with 22k miles, automatic transmission, has an issue with the safety button on the shifter, or the shifter itself. with the engine off and no key in the ignition, i can slide the shifter from park to any other gear, without pressing in the safety button. i cannot slide the shifter back into park. here's how i found out. i parked in my drive, put the car in park, removed the keys, grabbed my shopping bag and went inside. my husband came in a few minutes later with some shocking news. apparently, my camry had rolled down the drive, took out our mailbox, went across the street and stopped in our neighbor's front yard. our drive is over 100' long and slopes down toward the street. i handed my husband the keys and he went to the car. it was in drive. what i can figure is that when i grabbed my shopping bag, which was fairly heavy, i hit the shifter and took the car out of park. but that doesn't explain how the shifter was able to move without my pushing in the safety button. i called toyota customer relations in torrance, and they arranged a service appt for me at the dealer. the dealer indicated they had to make an adjustment. during a follow-up call from their customer service rep, they indicated they had never heard of the problem before. when i asked if it could happen again, the rep said if it does, bring it in. i will try very hard to remember to use my emergency brake whenever i park my car. but what if i forget? i don't want to be responsible for my car rolling into a child, adult or other vehicle. it is only dumb luck that no one was hurt when the car rolled down our drive. had it been daytime, the chances are very high that someone would have been injured or killed. we live on a cul de sac, and those in our development walk with their children on a regular basis throughout the day. this is very frightening. are you aware of this issue happening previously?*jb