Consumer Complaint Detail

TOYOTA / SIENNA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036164 Incident Date: Apr, 13 2005
Consumer's City: ROANOKE Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBA23C85S Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 2005 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Oct, 31 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Toyota sienna developed problems with the runflat tire equipment.*mr a few days after purchasing the vehicle, the consumer discovered the vehicle did not have a spare tire. the owners manual lead the consumer to believe that the run flat tires could be repaired or replaced at any tire dealer in the us. the consumer went to a tire shop to have the tires rotated, however he was told if the tire became flat it would cost $250.00 for a new tire and the tire(s) could not be repaired. the consumer went to the dealer and was told the same information, in addition if one of the tires had over 15,000 miles all 4 tires would have to be replaced. the consumer contacted toyota and was told the vehicle was designed for run flat tires and there was no place for a spare tire. the consumer requested that the runflat tires be replaced with regular tires. *jb