Consumer Complaint Detail

VIKING / EPIC / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036230 Incident Date: Aug, 07 2005
Consumer's City: NORTHVILLE Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Viking RV, LLC
Model Name: EPIC Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Structure:body:roof and pillars
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1TV1C520265 Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 03 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer purchased a 2006 viking epic pop up trailer. the roof system was not working correctly. the roof system was not releasing. when putting the roof down had to shake and hit the roof and the side bars, then the roof dropped without notice with incredible force. the consumer was petrified that someone could be seriously injured. the consumer talked to the delivery people, and they said that was how it was made and it would take time to break it in. they owner took the camper on a trip and the trailer top would not release properly. had to be hit numerous times with consumer's hands and fist and then the roof collapsed with incredible force. the owner has received nhtsa recall 05v364000 let in the mail on the roof system on 8-20-2005. the recall stated for the consumer not to use the trailers because of the potential for the roof collapsing unexpectedly consumer talked to dealer, and the dealer stated that they knew about the recall, but they could not fix it. the dealer has not received any information from viking on how to fix the trailers. the dealer denied knowing anything about the recall prior to consumer's purchasing of the trailer two weeks earlier. the owner was upset that he had to pay $8,500.00 for a trailer that was collapsing and endangering his children lives. *ak