| Was Vehicle Towed:
- |
Description of the Complaints:
Driving our car, '96 cadillac deville, with approximately 38,000 mi, traveling north on the 15 fwy., approaching victorville, ca, our speed went out of control repeatedly hitting 90+ mph. this happened, even though i shifted the gears down 3,2, then 1, and floored the brake, then the emergency brake. on cutting front of another, exiting the freeway, uphill, coming to the signal, on bear valley road, was able to turn left on a green, then the next signal green, but then a red light, it was impossible to bring the car to a stop. suddenly a green arrow let us turn right, and right in front of a truck. continuing north on a frontage road, seeing a practically empty parking lot, entered it and then shut the engine off, finally coming to a stop. calling aaa, we were told there were no cadillac agencies near & would have to tow all the way to kennedy cadillac i n san bernardino. however, walked across the parking lot, into penny's hair salon, graciously, the let us look in their yellow pages to find rancho motor company, chevrolet, cadillac & pontiac dealership, just a few miles away. the car was towed, and we rode along. we warned eduardo, our towing driver, about the risk in starting the car? again, on arrival at rancho agency, we warned our representative debbie demers of the risk! the cause of the motor racing or "high idle" was a loose cable causing the throttle to stay open racing the engine to uncontrollable speeds. if it were not for my being a very experienced driver, we and others around us on the 15 fwy. and/or bear valley rd. would have been gonners! how can it be that a cable can simply come loose and cause our car to go forward at rampant speed? how is that such a cable is not welded securely so there is no risk? our car was serviced at jessop cadillac, in cathedral city, ca on july 19, 2005 and august 9th had a battery replacement, again at jessop? *jb
|
