| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005036364 | Incident Date: Jul, 20 2005 |
| Consumer's City: LA CROSSE | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: VOYAGER | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2P4GP4439TR | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 28 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 12 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 9 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The left strut tower on our 1996 plymouth voyager van was rusted out. the right tower appears to be in good condition which seems to be odd that one is bad and the other is fine. makes me think that there was a defect in materials. i called the dealer that we bought the van from and he was aware of the problem. we were going to drive the van on a 2000 mile vacation and i wanted to be sure that it was safe to drive. he told me that he would look at it but that it was probable safe to drive. i happened to take it to a dealer that was closer by my work. the dealer said that it would be okay to drive and maybe i would want to get it fixed at a later time. the following day i then took it to the dealer i bought it from just to be sure. that dealer said that he had never seen one so bad and that he said that it was not safe to drive. after seeing that dealer i stopped at two different body shops, they both said that it would not be safe to drive. i had the towers fixed at one of the shops at a cost of $500 +. i have investigated on line and am now aware that this is an on going problem with 1996 to 2000 voyager vans. i was very unhappy with the fact that one of the dealers thought that it was fine. i told him that we would be driving to yellowstone park. after having completed our trip i realize that if the tower had failed while i was driving in the mountains it could have caused an accident and the results could have been dangerous to my wife and three sons. *jb |
