Consumer Complaint Detail

FORD / EXPLORER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036381 Incident Date: Aug, 26 2005
Consumer's City: WINDSOR Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E41Z Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact owns a 2001 ford explorer. the contact stated cruise control was not working properly. she had the cruise control set at 35 mph while going up a hill, but was pulled over by the police, and they stated she was going approximately 65 mph. the consumer showed the police that this was what actually happened. this happened 7 times in the last 4 months. the on/off switch that was used to disengage the cruise control will not work, and the contact had to apply the brakes hard to disengage the cruise control. the contact has not been to a service dealer to have the vehicle inspected, and has not contacted the manufacturer. the contact stated the lights on the steering wheel did not illuminate. the fuse has been replaced to remedy this situation, but it did not fix the lights problem. *ak