Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
3 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036714 Incident Date: May, 06 2005
Consumer's City: BRISTOL Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 3
Vehicle's VIN#: 2C4GP44322R Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 01 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated on 5-7-05 vehicle was rear-ended by another vehicle going approximately 50 mph. the contact was sitting still in his vehicle at this time. the vehicle was totaled by the accident. the passenger's side and driver's side seats fell backward. he did not have pictures of the seats. his wife, a passenger in the vehicle, hit her right shoulder and arm on the door post of the van. the day after the accident her arm was black. also, the contact hit his head on a cooler, and his hands were tightly gripping the steering wheel. he had a compression injury between his thumb and fingers on his left and right hands. the contact called chrysler on 5-15-05. someone came out to inspect the van. on this same day chrysler wrote him a letter stating that the seats did what they were designed to do , and they were not responsible. the contact stated that if his grand child was in the back seat at this time he would have been a fatality. *ak