Consumer Complaint Detail

CHEVROLET / ASTRO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036765 Incident Date: Aug, 25 2005
Consumer's City: OSWEGO Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19X72B Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I began having a situation where my anti-lock brake system would activate at slow speeds <10 mph such as when pulling into a parking space - this results in the vehicle going forward farther than it normally would - please note that i did not have any accidents. i took it to the dealer which indicated that it was a common problem and they may be able to clean the sensors of corrosion (they did note that the sensors are lightly built and could break requiring replacement during the cleaning process - which they did). i voiced my concern to gm via there customer service system that this failure occurred at 42000 miles on a safety related system (3 years from in service date - 6000 miles out of warrant). i clearly indicated that i felt this was a flaw on what i consider to be a critical component. as of this point - 1 week later - gm's only response was that my concern would be made known to the management of the company. no action to inform me of the recall that i have recently read about was made, nor was any action to cover the approximately $500 bill. note that the recall that has been in the news did not mention chevy astros which my vehicle is - however the problem sounds identical and my vehicle is a truck based gm vehicle with all wheel drive and antilock brakes - similiar to all the models mentioned in the recall. *nm