| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005036860 | Incident Date: Aug, 18 2005 |
| Consumer's City: | Consumer's State: MO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: XTERRA | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5N1ED28Y8YC | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 31 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2000 nissan xterra with an automatic transmission. on aug 19, while on a trip, the transmission shift lever became stuck and the lever would not move. after consulting the manual for a procedure to disengage the shift lock mechanism, i discovered that the shift lever would move freely without engaging the transmission. after additional time, i was able to engage the transmission into "d", but the shift indicator displays "n". i was able to complete the trip, and return home. upon returning, this sequence of events recurred. after investigating the problem, i discovered nhtsa campaign id: 00v288000 which describes a very similar issue with the 2000 nissan xterra, that indicates nissan should correct this defect. i contacted a nissan dealer in my area and brought the vehicle in for an assessment. i informed the dealer of my concern about the recall, but the dealer claimed they were unable to locate this recall, and suggested that i contact nissan directly. i contacted nissan, and after several conversations was referred to "chad" who is a regional service representative (chad can be contacted at 310-771-3853). the dealer diagnosed the issue as a defective shift lock, and after two conversations with chad at nissan, i was informed that my vehicle was not under warranty, and not part of the recall, therefore i was required to pay for these repairs. based on the information in nhtsa 00v288000, i fail to see how nissan should not be responsible for these repairs. *nm |
