Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036873 Incident Date: Aug, 26 2005
Consumer's City: MESA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP24353R Date added to File: May, 23 2021
Date Complaint Received: Sep, 28 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 26 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer purchased a new vehicle in 2003 and since then there have been numerous problems. over the weekend, while driving 45 mph the consumer applied brake pressure because she was approaching a red light and discovered there were no brakes. the brakes were mushy/loose and went to the floor. they were not responding to pressure. the consumer pumped brakes in up and down motion and they activated, but were weak in their response. the consumer was able to stop just barely missing another vehicle. consumer drove vehicle about a mile to the dealership, who stated that master cylinder failed and would have to be replaced. a new master cylinder was ordered. however, the parts have not yet arrived. consumer wished to file a complaint at this time even though she did not know the outcome of this repairs. this was the first time this happened with the brakes. *ak the consumer experienced transmission problems since the vehicle was purchased and the alternator was replaced. *jb