Consumer Complaint Detail

TOYOTA / PRIUS / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036893 Incident Date: Aug, 25 2005
Consumer's City: PHILADELPHIA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U653 Date added to File: May, 23 2021
Date Complaint Received: Aug, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 30 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1 )stall on 5/26/05 @1:30 pm at a speed of 35 mph + - without warning. after few mints i able to start & got the engine , & restarted & also re started ac & got gogoing. same day @ 4:30 pm ac was shut off without warning and screen was completely blank @ speed of 62 mph + -, pulled of to shoulder turned off ing. 2) same thing on 8/31/05 11:30 am @ speed of 55 mph first ac went & with in less than a mile engine went completely, did not start in first few minutes, after waiting 10 or so minutes engine started & ac started. drove to the dealer for check up , was given hard time by service rep, will not take in without appointment & refused to provide any assistance or a loner car. when i told him " you want me to get killed out in traffic" he replied " nothing i can do to help you i am doing my job what i am told" i asked want see manager he replied " he is on vacation no one is taking his place" i was very upset & angry with his reply & attitude in the end he added " go get a lawyer" i left the service department with appointment on 9/2/05 3:pm and then.......................! went to see sales person & she was very humble & help full , she set me up with loner- rental car at no charge & i left my car prius 2005 with dealer ship for full check up. as of now car is @ dealership. bhatia ps: blue team service rep. *nm