Consumer Complaint Detail

FORD / WINDSTAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005036902 Incident Date: Jul, 23 2005
Consumer's City: BROOKLYN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2FMZA5146YB Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 15 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: 2000, ford, windstar mini van. the consumer parked the van on the street at 8 pm and sometime around 2:30 am the van burned. someone that was on the second floor of the building called the fire department and they came and put out the fire. the consumer was unaware of this fire until the next morning. the fire was mostly in and around the dashboard area. the front window was burned and the drivers window was broken. the van was towed to the ford dealership; they kept it for three weeks. the dealer could not tell the consumer how or why the fire started. the consumer spoke with the manufacturer, and they were unwilling to offer any information on why the van could have burned like this. a fire report was taken. *ak *jb updated 11/15/2005. *nm