Consumer Complaint Detail

BMW / X5 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036917 Incident Date: Aug, 25 2005
Consumer's City: NEW ALBANY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: X5 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAFA53521L Date added to File: May, 23 2021
Date Complaint Received: Aug, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 09 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2001 bmw x5 door locks get stuck when it is very cold, usually below 15 degrees fahrenheit. the key remote does not work & if i can get the key to manually unlock the door, and get into the vehicle, when i go to shut the door the latch is stuck "open" and will not close, therefore making the car un-drivable because the door will not latch close. i have discussed this w/ bmw on 8/16/05 & they reviewed it. a bmw district representative said that they have noticed that the current "latching/locking" system can allow moisture to get into the locks & make them unusable. they offered to replace all 4 locking mechanisms but i would have to pay 1/2 part & labor, cost to me $450.00 out of pocket. this sounds like an engineering problem that bmw should recall. i would like to have this investigated. *nm