Consumer Complaint Detail

EVENFLO / 462 (COMFORT DIMENSIONS) / COMF

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036938 Incident Date: Aug, 14 2005
Consumer's City: HAVRE DE GRACE Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Evenflo Company, Inc.
Model Name: 462 (COMFORT DIMENSIONS) Model Year: COMF
Vehicle Involved in a Crash: No Component's Description: Child seat:material/padding
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 01 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer has an evenflo comfort touch car seat, model number 3591328p1, date of manufacturer april 13, 2004 that has been owned by the consumer for less than a year. when retrieving the car seat from the car for travel by airplane, the styrofoam from under the base had a straight line across the base that was cracked and styrofoam was coming out from the car seat itself. the child safety seat had not been in any accident or had any previous trauma. no previous problems with the child safety seat. the child can pull the fabric padding and the styrofoam from the base of the car seat and put it in his/her mouth. this padding is held by two hooks, one at the base and one at the back. the consumer did have to pack this with duct tape due to the fact this was discovered when the consumer was taking the child safety seat for an airline departure and it was a last minute discovery. the only reason the consumer purchased the seat was because consumer reports identified this as one of the safest models available. consumer has not contacted manufacturer at this time but plans to. *jb