Consumer Complaint Detail

CHEVROLET / VENTURE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005036965 Incident Date: Aug, 28 2005
Consumer's City: Consumer's State: FM
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDV03EX5D Date added to File: May, 23 2021
Date Complaint Received: Sep, 01 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 26 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer is a canadian resident. when the consumer exited the vehicle, he smelled gasoline. the consumer had the engine turned off and inspected underneath the vehicle and discovered fuel was pouring from the gas connection pipe that goes into the tank. the sealant was plastic as well as the tank. the consumer immediately drove to a local gmc dealer about two to three kilometers away and spoke to a mechanic there regarding the matter. the mechanic inspected the leak and noted this was a common problem and the sealant connector had broken or cracked allowing a fuel leak. there was no guard whatsoever around this connector piece. the vehicle originally had a full tank and at this time it was half full when the consumer arrived at the gmc dealership. the consumer was concerned about a potential ignition source for the leak. the dealership has ordered a new gas tank for which the consumer has to pay for because gm notes this was something other than a safety defect. the consumer is concerned the same plastic fittings are going to be replaced on the vehicle. the failure mileage was 37,000 kilometers, current kilometers is 37,000 as well. the vehicle was purchased new. *jb