Consumer Complaint Detail

NISSAN / MURANO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037011 Incident Date: Apr, 29 2005
Consumer's City: LARGO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08T03W Date added to File: May, 23 2021
Date Complaint Received: Sep, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On aoril 30, 2005, my vehicle 2003 nissan murano's engine stopped running and stranded my wife in middle of night causing major inconvenience in serving her patients at er. when i took the car to dealer, their initial assessment was to replace battery, which i agreed reluctantly (it is very uncommon for batter to go bad in 2 years). then they advised me that alternator needs to replace which will be covered by warranty. i told them since alternator caused the battery to get discharge, i felt that nissan should pay for that too. the dealer said that they can not. however, about couple of weeks, i recvd a recall notification sating the following: "on some 2003-2005 nissa murano vehicles, there is a possibility that a wire breaking inside alternator could stop the battery from charging. if this happens (which happened in my case), the charge warning lamps will immediately come on and the battery will begin to discharge. after short time, the engine will go into a "fail safe" condition which will limit vehicle speed. very shortly after this, the engine wll stop running. this could result in a crash". this is exactlywhat happened in our case that caused battery to go bad. nissan clearly responsible for battery too.