Consumer Complaint Detail

WESTERN / ALPINE COACH / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037030 Incident Date: Jul, 09 2005
Consumer's City: HOPKINS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: WESTERN RECREATIONAL VEHICLES, INC.
Model Name: ALPINE COACH Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 18XF4CC22X1 Date added to File: May, 23 2021
Date Complaint Received: Sep, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 09 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hx of engine shut off, 1999 alpine coach w/ 39,670 miles. since purchasing in october 1998 had engine quit nine times, four of which happened while traveling at highway speeds. had many repairs done on the coach itself through wrv (manufacturer), plus the problems with cummins engine shutting off. paperwork shows many repairs for this problem, but it still happens. now the coach is setting, unable to start and run, due to fuel pump failure. cummins motors denies this is a warranty problem, will pay for 1/2 of cost of rebuilt fuel pump. through research i have discovered the isc-330e-rv motor did have a safety campaign for defective fuel caps. i have never been contacted about this safety issue, nor were caps replaced. there is real danger to myself, my wife, and my two children having a 30,000 pound vehicle just shutting off traveling down the road. i have no faith that a rebuilt fuel pump will address the situation of engine stalling. it is a most dangerous vehicle to operate as it is.*ak