| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005037319 | Incident Date: Jul, 20 2005 |
| Consumer's City: BRANCHBURG | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ODYSSEY | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5FNRL38775B | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 05 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 20 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a new 2005 honda odyssey exl-res on 7/21/05 and i've had a consistent problem ever since. from the first day i picked up the vehicle from clinton honda's parking lot i immediately experienced excessive steering wheel vibration. it was horrible and started at 65 mph and continued to 75 mph. i took the vehicle back to the dealership the very next day and they diagnosed the problem as out of balanced wheels -- each wheel was off by 30 grams. that same day i took the vehicle home and experienced the same problem again. i immediately returned to the dealership and asked to speak with the service manager. the service manager said the wheels zeroed out and he didn't feel there was anything else he could do. i insisted that he repair the problem so he told me to come back a week later after he sent a mechanic out for training on their hunter wheel balancing machine. i returned a week later and this time they road-forced balanced the tires and found them to be 10 grams off each side. they also found a service bulletin on the issue which suggested a toe adjustment -- which they performed. i left the dealership again expecting the problem to be resolved but it wasn't. instead, i now have an additional problem where the vehicle pulls excessively to the left and right depending on the curvature of the road --whereas before it would keep its intended course. i went back to the dealership again -- this time to speak with my sales person and the sales manager. the sales person accompanied me for a test drive to witness the problem. he noticed the problem as i did so he suggested that we test drive another odyssey to see if the problem is systematic. we drove a gold color odyssey (both him and i) and that vehicle did not exhibit the problem. also, i mentioned to the sales person that the sliver demo i initially drove did not have this problem either. *nm |
