Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037342 Incident Date: Sep, 05 2005
Consumer's City: LANCASTER Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L1Y5 Date added to File: May, 23 2021
Date Complaint Received: Sep, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 29 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My vehicle has not caused an accident or a crash yet, but it soon could. the throttle/ accelerator has been sticking on my 2000 mercury cougar since soon after i bought it in october of 2003. it started with the rpms revving up to 2 or 3 as i was coming to a stop. this happened once every couple weeks or so. the rpms do not go down until after i have completely stopped. it has since became more frequent (close to every time i drive the car) and significant(rpms go to 3 or 4). i took it to the lincoln mercury dealership soon after i first noticed the problem in april 2003. they repaired a blown air valve. the problem began again within a month of the repair. i then took it back in june 2003 and reported the same problem. they cleaned the throttle. however, the problem began again within the next month. in may 2004 i received a recall notice for a contaminated fuel pump. thinking this was the source of the problems i had the fuel pump replaced. the problem began again within a month. not being able to afford to put more money into my car, i waited a year before taking it to the dealership again. upon emissions inspection in september 2005 they failed it because the check engine light was on. i took it back a week later and they passed it. the light was off then. it has been going on and off on its own since i purchased the vehicle. recently while driving the accelerator stuck making my car stay at 40 mph even though my foot was not on the gas. i researched a 1999 recall that seems to fit the exact description of my cars problem, but ford insists that couldn't be possible. *nm