Consumer Complaint Detail

DODGE / CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037347 Incident Date: Aug, 30 2005
Consumer's City: Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:shock absorber
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44G0YB Date added to File: May, 23 2021
Date Complaint Received: Sep, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 04 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My mechanic while replacing the front brakes pointed out to me that there was a crack in the front left tower which holds the shock. he indicated that this was a common problem that he sees with the dodge caravan. i have a 2000 sport model. he indicated that failure could cause the shock to pop out, breaking the windshield and potential result in loss control of the car. the dealer and chrysler have been un cooperative in resolving the problem. dealer or chrysler would not help in telling me how to file a complaint. *nm