Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037387 Incident Date: Sep, 05 2005
Consumer's City: CLERMONT Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3D7KU28C54G Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A few weeks ago we had to have the transmission "dropped" on our 2004 dodge ram 2500 4x4. we bought this vehicle brand new last year so we were obviously surprised that we had to have something this extensive done so soon. my husband was leaving a house and put the truck in park to walk back and open the electronic gate. when he turned around the truck was rolling back at him. he managed to get his right leg up into the vehicle to try to reach up and put the truck in park. his leg was pinned between the door jamb and the electronic fence. finally the fence gave way and collapsed. he was lucky that it did that or it would have cut his leg off at the knee. he was shocked at what happened. after seeing all the similar complaints on a website - and one death - i wanted to make my complaint also so that maybe dodge will do something about it before more people get hurt. all i can think of is, "what if our 3 yr old had been there - she would be dead right now". i think it is unacceptable that chrysler/dodge knows of this problem but won't recall the vehicle. it is life-threatening. please do something about it before more people are injured or killed. *nm