Consumer Complaint Detail

FORD / WINDSTAR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005037388 Incident Date: Sep, 03 2005
Consumer's City: EGG HARBOR TOWNSHIP Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2FMDA5142WB Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 23 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 4/12/02 59,173 miles. windstar had abs & brake light on. disc brakes replaced and rotors machined. 2/26/04 82,240 miles all abs sensors,disc brakes,brake fluid reservoir/float assembly replaced,rotors machined. 95,487 miles brake light on. 3/05 cruise control on and off. abs light flicker on & off. dealer said not worth money to fix. 9/04/05 fire under battery tray. van off 2 to 3 minutes. dealer said cruise control module ignited fire. brake fluid leaked into it. the abs pump overheated wire caused leak. our van is now at chapman ford awaiting our approval to repair problems at a cost of $2200.00. we are now without a vehicle and don't want to approve repairs without talking to someone from your office. please respond and let us know what our next step should be. we are a one income family so getting a new vehicle is not an option. your prompt attention would be greatly appreciated. thank you. *nm