Consumer Complaint Detail

HYUNDAI / SANTA FE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037449 Incident Date: May, 31 2005
Consumer's City: MONTAGUE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC73D93U Date added to File: May, 23 2021
Date Complaint Received: Oct, 17 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer stated that he had to have the power steering unit rebuilt on the 2003 hyundai santa fe. at 54,000 miles he was told everything was fine with the power steering unit and at 77,034 it was checked again and was told it needed to be repaired again. when the consumer turns sharply a grinding noise could be heard. the caller stated that on short trips the grinding sound did not occur, it only occurred on trips longer than 50 miles. the dealer and manufacturer have not been contacted after the repair was done the first time. the caller said that there was a lot of black stuff in the fluid; it was the plastic from the replacement part. the caller stated that the invoice did not say that the part was replaced. it just stated that the dealer had found it to be okay for now. the caller was concerned that something might happen later.*ak *mr *jb