| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005037602 | Incident Date: Aug, 26 2005 |
| Consumer's City: CHICAGO | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: SANTA FE | Model Year: 2003 |
| Vehicle Involved in a Crash: Yes | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KM8SC73E73U | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 06 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Aug, 27 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Check engine light was displayed. while driving at a low speed toward a red traffic light, i applied the brakes with no results. the pedal went all the way to the floor. released, re-applied - still no brakes. this failure resulted in the car crashing into the vehicle ahead of it that was waiting at the red stop light. brought the vehicle into the dealer. they could not find any problems. i was charged .5 labor hours ($46.50) and sent on my way with no resolution or explanation of what caused the loss of brakes and resulting accident. on this same service day, after consulting with hyundai consumer affairs, i brought the vehicle to a 2nd hyundai dealer for a second opinion/inspection. i was charged another $19.95 but again, service could not identify a problem. after further research into the history of service on this new vehicle, i confirmed that it was serviced in april 2004 as a result of a recall notice i received (recall no. 065 - abs reprogramming). although the service ticket indicated the correction included "performing recall #065. hecu reprogramming", the summary and description of consequence listed in your nhtsa campaign id number 04v131000 is exactly what happened on the date of my accident. the day of the accident, i had my vehicle through a car wash. neither hyundai dealer questioned whether the brake pad may have been wet and/or acknowledged that just over a year earlier, this vehicle was brought in under a recall involving the abs, the consequence of an extended stopping distance occurring and a possible crash resulting. in november 2004 (after the recall service was performed), the vehicle again displayed the check engine light. it was brought into the dealer, service could not identify any problems on inspection. the events and history leading to the current failure seems to indicate that the previous recall work performed was not effective. my follow up call to hyundai consumer affairs has not been returned to date. *jb |
