Consumer Complaint Detail

GENERAL / 1000R20B / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037608 Incident Date: Jul, 24 2005
Consumer's City: DALY CITY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: GENERAL TIRE & RUBBER CO.
Model Name: 1000R20B Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HP54K3Y4 Date added to File: May, 23 2021
Date Complaint Received: Oct, 19 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 18 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: when starting the vehicle the consumer noticed a light illuminated on the dash panel that read check tire pressure. the consumer drove to a gas station inspected the tires and discovered that the right front tire was low. the consumer added air to the tire but suspected there was a slow leak because the tire would not hold sufficient air pressure of 30/30 psi. the consumer drove to the dealership where the vehicle was purchased. these tires were the original tires that were purchased on the vehicle. the dealer noted that the steel was coming through the tread, but would not replace the tires. dealer suggested that the consumer go to a general tire dealer because the tires were manufactured by general. the consumer went to redwood general tire dealer and they agreed the tread was coming through on the right front tire and suggested a replacement. the tire was replaced at the consumer's expense. the tire service shop said they would send the tire to the manufacturer for investigation. the consumer became concerned because he never received any further information about the tire so she decided to call the manufacturer. the manufacturer claimed that they never received the tire and that they would contact the tire service dealer. some time later the consumer called general and they finally did agree to some reimbursement for the tire.*ak *mr the dealer informed the consumer the tread was separating. *jb