Consumer Complaint Detail

FORD / EXPEDITION / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037759 Incident Date: Aug, 11 2005
Consumer's City: COVENTRY Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMPU18L3XL Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: while driving on the highway with my family my 6 year old ford expedition blew a spark plug right out of the head. it has come to my attention that this is an on going problem with this vehicle. we had been driving for about 5 hours coming home from a family vacation when this occurred in new jersey. we were lucky in this case because we were able to make it across the highway and off the road. the problem completely destroyed the head on the left side of the engine and the vehicle was unusable for over two weeks while the local ford dealer worked on the problem. that head had to be replaced as well as many other parts associated with this problem. the dealer stated that this could happen again with the head on the right side. between the repairs to the engine and the rental car for the time of repair, this was a very expensive (5000 $) problem. which i stated earlier appears to be an ongoing problem with this motor. *jb