Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005037802 | Incident Date: Sep, 01 2005 |
| Consumer's City: POINT PLEASANT BEACH | Consumer's State: NJ |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSE69M84M | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 27 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my 2004 jetta in october 2004. i took the car in for repair september 2, 2005 because the gears had become difficult to shift (esp. into and out of reverse). after only 20,000 miles on the car and 10 months of ownership, vw tells me i need a new clutch. furthermore, they are telling me that the warranty is out since it has over 12,000 miles and that they will not cover the repair because it is due to "driver error". this cannot be possible, as i've been driving manual transmissions for nearly 20 years and have never had a clutch fail before--my last car, a 1997 jetta had over 100,000 miles and never needed a clutch replacement. furthermore, vw has been very difficult as i've tried to negotiate manufacturer's coverage--not returning calls for days, sending me in circles asking me to call the dealer, the vw of america again and again.*jb |