| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005037814 | Incident Date: Jul, 17 2005 |
| Consumer's City: NEW KENSINGTON | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: NAVIGATOR | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 5LMPU28A4XL | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 07 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 27 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was driving my 1999 lincoln navigator and suddenly my rear suspension failed resulting in a tremendous amount of bouncing up and down cause a very serious control problem. luckily there were no other vehicles around to cause a serious accident. i was able to get the vehicle home by driving slowly and scheduled an appointment with my local mechanic. he discovered that the compressor relay and connector plug was melted/burned and found the main air line also melted causing the sudden loss of air pressure. there were also numerous melted and burnt wiring. he was able to install a temporary air line to get the suspension temporarily working and recommended that i take it to a lincoln garage for further work. i scheduled an appointment with the local lincoln garage and he advised me that the relay, connector and wiring harness needed replaced/repaired. after a wait of 2 weeks he was able to get the parts and do the repair work. the parts replaced were: relay,p/n 2c013/a, cable connector, p/n 14488/a, cable connector p/n 14488/b, and wire assy p/n 14s11/ha. i am very shocked that there was no fusing mechanism to keep this from happening and the fact that the air line was routed over the relay allowing it to melt and get a hole in it. i have the defective parts and would like to know how to contact someone in the lincoln organization for reimbursement for a situation that should never had happened. i can see the relay failing but i cannot see why there wasn't a fusible link to prevent the fire or a re-routing of the air line to keep it from getting damaged.*jb |
