Consumer Complaint Detail

GOODYEAR / EAGLE TIRE / 9999

MDR4FTHR2100

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037865 Incident Date: Aug, 30 2005
Consumer's City: HAGERSTOWN Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE TIRE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWGG83A0VB Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: goodyear tires eagle gps , size 195/60/r14 experienced a large crack in the sidewall completely around left front tire rim. the consumer took the vehicle to a goodyear dealer, and they urged the consumer to take tire to sears because these tires came on a used vehicle, these were not part of the original equipment. the consumer went to sears, who replaced the left front tire free of charge because there were only 1,000 miles and hardly any wear on them. the other tires were also cracked. the service man at sears asked the consumer to return the next day and he would replace the other tires. but when consumer returned the next day a different person was working and said these were not sear's tires but samataea's club tires. the consumer was referred to samataea's club to replace all tires and return the previously replaced tire to sears. samataea's club would not honor the tire warranty because the consumer was not a member, and that was part of their policy. the consumer contacted goodyear, and they said it was up to samataea's club as to how those tires should be replaced. the tires have hardly any wear but continue to crack. currently on the sidewall the steel and tread is shows through . no one will replace these tires at this time. the consumer does plan to replace these tires, but feels he should not be responsible for the repair cost. *ak