Consumer Complaint Detail

MICHELIN / XJS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037894 Incident Date: Aug, 15 2005
Consumer's City: ELKO Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: MICHELIN NORTH AMERICA
Model Name: XJS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Wheels:lugs/nuts/bolts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1CZ592X51 Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 15 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On february 16 of this year, i hit some black ice that caused me to hit a curb sideways. the impact knocked the front driver's side wheel off. the car was towed to the ken garff service department at the southtowne location in sandy, ut where it was "repaired". a free loaner car was given to me, and the charges were covered by my insurance. at that time the car had approx 3700 miles on it. since that repair i have driven the car approx 5000 miles. i had the 7500 mile service completed at the ken garff downtown slc location around july 15th. at that time, it is my understanding that they check the car over for any and all safety issues. on august 15th, i drove from elko, nv to lakewood, co, with my 14 month old baby. the 750 mile drive took us via i-70 and the mountains of colorado. on aug 16th, i drove 1 block from my parent's house to a store, when i was pulling out of the parking place the car wouldn't move. i got out to see what the trouble was and the left front wheel was lying completely sideways. a bolt had come out of the a frame and therefore the wheel fell off. the car was towed to rickenbaugh volvo in downtown denver to be repaired. *nm