Consumer Complaint Detail

SATURN / VUE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037966 Incident Date: Sep, 06 2005
Consumer's City: CHULA VISTA Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ23D72S Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the morning my wife attempted to start the car and it did not start. when i got home from work i started the car, but the idle was very rough. i drove the car around the block (standard transmission) and it was very difficult getting the car to accelerate in first gear. as i drove the car to the dealership, the "service engine soon" light was flashing. the idle was rough, the engine was underpowered, and when i came to a complete stop, the engine would stall. the parts replaced were #12587426: coil asm, #12580215: module as, #12569190: spark plug. i do not know if the parts are available. the repairs were done at saturn of national city in san diego county. this vehicle is a 2002 saturn vue. it has the 2.2l (l4) engine. the parts and the engine are the same ones found in the saturn l-series sedan, which had a recall for the ignition control module. i believe that recall is 03-c-06. i called saturn's national customer service line and they said that the recall does not affect my vehicle, even though it has the same engine and same part numbers that were subject to recall for the l-series sedan. *nm