Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005037996 Incident Date: Aug, 29 2005
Consumer's City: STONE MOUNTAIN Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMA63B8XE Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact received a recall 99v248000 concerning tie rods a couple of years ago. the dealership claimed there was 21,604 miles on the car then. she took vehicle in to the dealership. the contact's service slip did not show any repairs. she was really not sure what was done concerning the recall. about 3-4 weeks ago, she heard a rubbing, screeching noise when turning the steering wheel in any direction. had the front tie rods replaced on 8-30-05. the manufacturer told the contact that they had made a decision not to reimburse her for the cost of this repair because of the mileage on vehicle, which ha 74,000 miles on it. the contact stated the car has been very well maintained. *ak