Consumer Complaint Detail

MERCURY / MYSTIQUE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038071 Incident Date: Aug, 08 2005
Consumer's City: AKRON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM6539TK Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 16 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my mercury mystique new in november of 1996. i have always driven the car very easy, i don't even get on the expressway very often. at around 45,000 miles, i had the transmission serviced, which the owners manual doesn't even mention. now, with only 55k miles, the transmission has failed and needs a total rebuild! although the car is nearly 9 years old, at 55,000 miles the transmission failing is not acceptable. there has to be some kind of flaw in the design for it to do this. *b