Consumer Complaint Detail

FORD / EXPEDITION / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038143 Incident Date: Jul, 31 2005
Consumer's City: SUGAR LAND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:air suspension system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17L3XL Date added to File: May, 23 2021
Date Complaint Received: Sep, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 07 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The air suspension system. this is the second 1999 expedition that i have owned and the same thing has happened to both and i am unable to get any help from anybody as to why this has happened again. on both vehicles the air suspension stopped working in the rear section causing the vehicle not to lift up and making the vehicle bounce all across the road if you try to drive it. it does not raise back up at all and thus making the vehicle not able to be driven. i want to know am i the only one that is having this issue and also why with two of the same model vehicles that i have owned? is this a defect? everyone that i have talked to says that this is a very costly fix, maybe ranging from $600 plus. and i almost feel as though i am being robbed by having to fix the same problem that i had with the first 1999 expedition that i owned.... please help. *jb