| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005038223 | Incident Date: Sep, 01 2005 |
| Consumer's City: SAN JOSE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: PRIUS | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTDKB20U240 | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 19 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: total breakdown of consumer's wife 2004 prius on september 2, 2005 in san jose, california. the vehicle suddenly lost power while merging into the interstate. a loss of gas engine power with failure of the internal combustion/engine to start, resulted in only electric motor propulsion and breakdown on the highway as the battery quickly went to single pink bar level within a 1/2 mile. multiple mil lamps lit up. began to merge onto the highway from a stop speed of 30 or 40 mph and slowly accelerated into heavy traffic. had to pull off to the breakdown lane of the highway with all of its debris , etc. the dealer completed the repairs at san jose's capitol toyota on 9/2/05. the dealer fixed the car. but the consumer contacted a toyota pries advisor who stated if there was a service bulletin for this characteristic that would prevent the roadway failure then why was it not executed during prior services on 3/9/05, 5/26/05 and 6/09/05. this indicated that the car was reliable after the repairs. the consumer, an accomplished engineer, said toyota knew about software bugs. a software bug did not impair operation until the right combination of environmental factors was reached. all pries had this potential bug that contaminated the electronic control module (echo). *ak *jb |
