Consumer Complaint Detail

LINCOLN / TOWN CAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038247 Incident Date: Mar, 29 2005
Consumer's City: TOLEDO Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM81W14Y Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 05 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer states that 2004 lincoln town car was having a problem with the cruise control not holding speed when descending a hill. the cruise control will hold the speed when on flat ground and when going up a hill. this has been a problem for the consumer for about seven months. the consumer had not noticed the problem before this due to the fact that he lived on flat ground. the consumer took the car to the dealer for inspection ,and they told him to stay out of the mountains. the consumer also contacted ford about the matter. the person that the consumer spoke with told him that was the way it was suppose to be with the cruise control. the cruise control was set every time that this happened to the consumer. *ak *nm