Consumer Complaint Detail

CHILD SAFETY SEAT / CHILD SAFETY SEAT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038339 Incident Date: Aug, 21 2005
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: UNKNOWN MANUFACTURER
Model Name: CHILD SAFETY SEAT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:shell:booster
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Incident reported in amazon.com customer review section of website. url regarding the complaint: http://www.amazon.com/exec/obidos/asin/b00022ofsy/qid%3d1125520513/sr%3d11-1/ref%3dsr%5f11%5f1/002-9858359-3780034 amazon.com customer review of the product in question: product should be recalled, august 22, 2005; reviewer: [xxx] (tulsa, ok) - i bought this booster seat and absolutely loved it for almost a month. my son was very comfortable and it was easy for him to get in and out of the car. however, after we had it for almost a month, the folding lock became defective. the seat folds in half for easy carrying/storage but is supposed to be locked in the upright position while children are riding in it. well, with any weight applied to the seat (such as a child sitting in it) the lock would pop open and the seat would fold in half...while driving down the road. this is so dangerous! i have notified the manufacturer and am returning this seat. i wouldn't be surprised if they recalled the seats but who knows, maybe mine was just a manufacturing mistake. regardless, just to be sure you are getting a safe car seat i would look elsewhere [end]. on 08/25/2005, amazon.com's product compliance received information of our product-safety email queue from a manufacturer. the contents of the email: to whom it may concern, my name is [xxx] and i am with compass. amazon sells our products thru the babies r us. recently an amazon customer posted a rating and returned the product to amazon. when the customer contacted amazon she thought she was contacting compass to not notify compass of an issue she was having with our product. compass would like to review the returned product to validate her concerns [end]. incident information below is based on above documentation. we have recovered the customer's returned product. on the request and permission of our retail partner, toysrus, we are in the process of returning the product back to the manufacturer. *nm information redacted pursuant to the freedom of information act (foi