Consumer Complaint Detail

AUDI / A4 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038540 Incident Date: Sep, 07 2005
Consumer's City: OREM Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUCB88D2VA Date added to File: May, 23 2021
Date Complaint Received: Sep, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 11 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1997 audi a4 q that has a common defect with the ignition switch. this is a very well known problem with these cars and because of the defect there has been a recall already done for this car (nhtsa campaign id number 00v317000) as of oct 06,2000. i called the a local dealer and the manufacturer and gave them my vin # and they claim my car was not part of the recall. however, i went to the nhtsa website and looked at the make, model and year of my car and it does show that the year of my car was included. in fact, i was even able to print off several documents referring to the recall and it does show that my vin is actually included (vin ranges wau---8d-va000181 to wau---8d-va294397). quoting the recall letter; "the plastic ignition switch housing can fracture at the return spring anchor point. fracture of the housing could cause the return spring force to be insufficient for returning the ignition key to the running position after starting the engine. " this is exactly what has happened to my car () making it unsafe to operate. *jb