Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005038579 | Incident Date: Sep, 04 2005 |
| Consumer's City: COAL VALLEY | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 13 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Strut tower corrosion - 1999 plymouth grand voyager. strut tower was rusted through with 103,000 miles on odometer. asked dealership to repair - they wouldn't touch it. received similar answers from other dealers in area. only green chrysler-plymouth, east moline illinois would attempt the repair. cost was $900.00+ lack of inspection and support on this issue from dealership network is appalling. there is an inspection port on the strut tower - so the engineers knew there could be the potential for a problem when it was built. yet the dealerships do not inspect. a tower doesn't instantaneously corrode between 99k and 103k. there was a problem prior to the 100k barrier and no one picked up on it. but the interesting thing is that there are so many folks that have the same issue. there were two other cars into the same body shop along with my vehicle with the same failure! please check public forums on the web using google or another search engine. you will find that the problem is prevalent and yet...nothing is being done to alert the public as to problems. can you imagine what would happen if that strut tower would fail while the vehicle is at speed? how many must die before there is any action taken? *jb |