Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005038666 | Incident Date: Apr, 09 2005 |
| Consumer's City: SONOMA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWMA63BXWE | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 13 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 22 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am the second owner of a passat that had been driven 72000 miles. at that time the following defects were noted and had to be repaired: 1. outer tie rod and cv boot. 2. cooling system: all cooling hoses, oil cooler, water pump, radiator, & associated items. vw of america refused to reimburse for the cost of these untimely repairs that were due in part to faulty information in the owners manual, that states that the cooling system was sealed and did not need any maintenance. these enormous and costly repairs at a mileage when comparable cars of other manufacturers need little or no repairs up to and way past 100,000 miles, are excessive in my opinion. (the first owner gets a warranty of 100,000 miles and 10 years, something that for the second owner is reduced to 50,000 miles/5 years. i wonder if the car is suddenly not as good anymore when somebody buys it from a previous owner?) consumer reports magazine lists repair records for engines and suspension systems of that year and model as being "worse than average," and i can see why. i would welcome to join others with similar experiences for a possible class action against vw. *nm |