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NHTSA Complaint Number: 005038689 | Incident Date: Aug, 03 2005 |
Consumer's City: ORLANDO | Consumer's State: FL |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: MUSTANG | Model Year: 2005 |
Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:storage:tank assembly:filler pipe and cap |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1ZVFT84N855 | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 13 2005 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 26 2005 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Purchased our 2005 mustang convertible on 4/27/05, after waiting two months for it to be built. started having a problem with vehicle taking in fuel after about a month of ownership. tried several gas stations to be sure it wasn't a pump problem, but made no difference. called don reid ford in july and asked about problem and was informed there was a service bulletin on the issue and they ordered a new gas tank. tank was installed on 8/4/05 and filled up without a problem for the first 2 tanks. after that the gas pump started clicking off again after the third fill up. tried different gas stations again and had the same results on the next two fill ups. took vehicle back to dealer on 9/12/05 and was told they would have to test some things and call a ford engineer on the matter. was called by my service advisor on 8/14/05 and told that ford was aware of the problem and the engineer told my advisor and the service manager that "if all the stars were aligned, they would have a fix in about 90 days." i was told by my service advisor that i should try using gas stations with slower pumps until they get the fix...and i paid $27,570 for that answer??? *nm |