Consumer Complaint Detail

FORD / MUSTANG / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038689 Incident Date: Aug, 03 2005
Consumer's City: ORLANDO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZVFT84N855 Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 26 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased our 2005 mustang convertible on 4/27/05, after waiting two months for it to be built. started having a problem with vehicle taking in fuel after about a month of ownership. tried several gas stations to be sure it wasn't a pump problem, but made no difference. called don reid ford in july and asked about problem and was informed there was a service bulletin on the issue and they ordered a new gas tank. tank was installed on 8/4/05 and filled up without a problem for the first 2 tanks. after that the gas pump started clicking off again after the third fill up. tried different gas stations again and had the same results on the next two fill ups. took vehicle back to dealer on 9/12/05 and was told they would have to test some things and call a ford engineer on the matter. was called by my service advisor on 8/14/05 and told that ford was aware of the problem and the engineer told my advisor and the service manager that "if all the stars were aligned, they would have a fix in about 90 days." i was told by my service advisor that i should try using gas stations with slower pumps until they get the fix...and i paid $27,570 for that answer??? *nm