Consumer Complaint Detail

MERCEDES BENZ / C230 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038707 Incident Date: Sep, 04 2005
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C230 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRN47J92A Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 11 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I leased a mercedes benz c230 compressor for my daughter in 2001. the sun roof didn't slide back on the exterior or the interior. the dealer dismantled the sun roof. mercedes refunded the first month's lease payment since she did not have use of the vehicle for the first month. after one year the sun roof needed additional repair. at 31,000 miles - the power steering failed the brakes failed and were replaced the differential broke the sun roof once again wasn't working... the interior sliding mechanism failed for the third time in 2 and 1/2 years. the check engine light came on because the coolant sensor failed, the car overheated but the sensor registered cool. currently at 37,000 miles - the transmission had to be taken apart because it wasn't shifting gears. the motor on the driver's power window broke and had to be replaced. the left turn harness had to be replaced because the flasher broke. while they were fixing the transmission they somehow damaged the rear window and the rear windshield is now being replaced. the check engine light is still coming on occasionally. mercedes ceased to manufacture this vehicle in 2005. my daughter spoke to the regional rep., he was unresponsive, rude and hung up on her. i have lost confidence in this vehicle and i have every reason to believe that it will continue to break down and jeopardize my daughter's safety. the engine could break down because of a defective sensor that they cannot seem to fix. the incident date that follows is the date of the most recent problem .. the transmission and the rear window. *nm