Consumer Complaint Detail

EDDIE BAUER / ALPHA ELITE 22-755 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038711 Incident Date: Sep, 13 2005
Consumer's City: Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Dorel Juvenile Group
Model Name: ALPHA ELITE 22-755 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:harness:strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2T1BR12E8XC Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: eddie bauer seat model # 22755 bgl manufacturer's # ae1b103309. the fabric on the car seat melted due to heat in the vehicle. over the last two to three weeks the consumer examined the car seat each day, and yesterday noticed there was a new melting spot in the fabric, and the foam underneath the fabric was brown colored and scorched. the harness straps had fabric on them and they melted as well, just not as bad. some of the places on the harness covers the material was not burned, but was a brown color. spoke to the manufacturer, and told them that all this was caused by the heat in the car, and they were not concerned, and they offered to replace all the material on the child safety seat. the consumer offered to send the old material to the manufacturer and they said that was not necessary.*ak