Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038750 Incident Date: Aug, 09 2005
Consumer's City: SPRINGFIELD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU34E5WZ Date added to File: May, 23 2021
Date Complaint Received: Sep, 14 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 20 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer states that 1998 ford explorer had a steering problem. the steering wheel was turning to the left, she heard a clung, and the steering wheel was turning, but she was not moving. the consumer took the vehicle to the dealership, and was told that a steering shaft broke. the shaft was replaced, and the vehicle was driving fine now. the consumer stated she called the manufacturer, and they said that the vehicle was not under warranty, and the consumer was looking for someone to pay the bill. *ak