Consumer Complaint Detail

SATURN / VUE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005038763 Incident Date: Sep, 14 2005
Consumer's City: WICHITA Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ63B23S Date added to File: May, 23 2021
Date Complaint Received: Sep, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my 2003 awd v6 vue new from the same dealership that i take it to for repairs. since i have owned it, i have reported several times that the vehicle "stalls" while accelerating. usually around 40 mph. the rpm's rev up (to the red) and the car goes nowhere, like it has suddenly shifted into neutral. this happens while accelerating after a stop. needless to say, i have had several incidents where i was almost rear-ended. i feel the dealership is trying to resolve the problem, but have been unable to get it to repeat. we are now looking at having one of the service tech drive it for a week or two to see if they can get it to occur. it happens to me at least 3-6 times a month, but intermittently. i do not have a vti transmission. i have two other problems with my vue that have been unable to be fixed; the first is the steering/alignment. if i hold the steering wheel straight on, the car goes to the left. the dealership will fix the alignment, and within 2 days it off again. i have to steer to the right to keep the vehicle straight. it has never been involved in a wreck and i can see no reason for the alignment to go off so quickly. secondly, the car makes a loud popping sound when idling if the a/c or heater is on. the dealership says this is normal. it just doesn't seem right. the vents also blow air when the system is off. my vue has 46,001 miles. i stand behind the vehicle and my dealership. i just wish they could figure out what is causing it to rev out the way it does. it is quite alarming when it happens. *nm