| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005038794 | Incident Date: Sep, 07 2005 |
| Consumer's City: HOWARD BEACH | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: VENTURE | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:shock absorber |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNDX03E23D | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 14 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Had a suspension rattle and dealer inspected it on 6/28/05 and found two bad trailing arm bushings and a bad shock absorber (dealer replaced the parts). on 8/24/05 i had a banging noise again in the rear and the dealer found the other shock absorber no good (dealer replaced). on 9/8/05 i started having a bad rattle that sound like metal on metal in the rear. the dealer changed the rear hatch shock absorbers but that was not the problem. it was brought back in the same day to find the source of the noise and the fixed the cooling line for the rear ac unit under the truck but that was not the source of the noise. the truck was taken apart inside ands driven and was concluded that the shock towers are bad and have movement in them and there is no fix for a structural problem of this kind. i was given the truck back a told that is all they can do. if i was unsatisfied to call gm and discuss it with them. gm refused to do anything about it. they said it was normal for a minivan to make that severe noise that people can hear it in the street besides in my son head in the back seat where my children sit. there is something structurally loose under this truck and is not a normal wear and tear sound. *nm |
