| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005038863 | Incident Date: Jul, 01 2005 |
| Consumer's City: SACRAMENTO | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Goodyear Tire & Rubber Company |
| Model Name: RADIAL | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:valve |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 14 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jun, 04 1996 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I experienced three flat ultra hp 4 goodyear tires on three different tires on my 1996 toyota corolla due to faulty valve stems in an approximate 4 month period (may 2005 - august 2005). the tires were purchased in january of 2005 from the goodyear dealer in sacramento, ca. i was not injured because of the flat tires. in two cases help arrived quickly, but in the july 2, 2005 incident i was stranded for six hours and it was a very frustrating and upsetting experience because my car was impounded from the highway and i had to pay a parking citation because the tow truck driver under the goodyear contract never responded to my call. when i complained to goodyear, the gentleman at the counter in the sacramento office told me there had a been a bad batch of valve stems around christmas-time 2004. they replaced my valve stems with 4 metal, truck-type valve stems and i have had no problems since. however, it has taken my two months to try and get reimbursement from goodyear for the impound and citation charges i experienced. until last week, when i said i thought this was a serious issue and would be complaining about it, i had been told that my claim had been denied, except for the $10 tire repair i eventually was able to get on 7/2. this week a new representative made contact with me and i may be refunded my expenses.*jb |
