Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005039001 Incident Date: Jul, 21 2005
Consumer's City: HORSEHEADS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU34E9WU Date added to File: May, 23 2021
Date Complaint Received: Sep, 15 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 27 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer stated that 1998 ford explorer caught on fire and burned. the consumer was driving when the fire started. the vehicle was parked overnight, and the consumer had only been in the vehicle for about five minutes. the cruise control was still working. all of the instruments on the dashboard were in working order. the consumer had the air conditioner (a/c) on and noticed that smoke was coming through the vents. the fire was coming out of the dashboard from underneath the hood. the fire department stated that it looked like an electrical fire. the consumer contacted ford, and they asked what she wanted them to do about it. the consumer did have a fire report and pictures . the consumer only has liability insurance on the truck, which was a total loss. the fire was called in to the police, but the consumer was unsure if a police report was taken.*ak